Entries Awaiting Contribution
Maritime Training
A vessel, operation, market, destination or passenger-experience concept examined within cruise studies, specifically concerning maritime training.
Crew Welfare
A vessel, operation, market, destination or passenger-experience concept examined within cruise studies, specifically concerning crew welfare.
Cruise Leadership
The process of setting direction, influencing people and mobilizing resources in cruise contexts.
Passenger Rights
Legal, moral or customary entitlements associated with passenger.
International Maritime Law
The body of legal rules, rights and obligations governing international maritime.
Cruise Policy
Principles, rules and public or organizational measures used to guide decisions concerning cruise.
International Convention for the Prevention of Pollution from Ships (MARPOL)
Passenger vessels designed or operated for international convention for the prevention of pollution from.
International Convention for the Safety of Life at Sea (SOLAS)
A vessel, operation, market, destination or passenger-experience concept examined within cruise studies, specifically concerning international convention for the safety of life at sea.
IMO Regulations
An International Maritime Organization convention, code or guidance framework governing international shipping.
Maritime Law
The body of legal rules, rights and obligations governing maritime.
Biometric Boarding
A vessel, operation, market, destination or passenger-experience concept examined within cruise studies, specifically concerning biometric boarding.
Smart Cabins
Forms of cabins enhanced by connected data, sensors and adaptive digital technologies.
Smart Ships
Forms of ships enhanced by connected data, sensors and adaptive digital technologies.
Maritime Safety
Measures used to prevent injury, accidents and harmful conditions in maritime.
Passenger Safety
Measures used to prevent injury, accidents and harmful conditions in passenger.
Coastal Ecosystems
A vessel, operation, market, destination or passenger-experience concept examined within cruise studies, specifically concerning coastal ecosystems.
Ballast Water
A vessel, operation, market, destination or passenger-experience concept examined within cruise studies, specifically concerning ballast water.
Solid Waste
A vessel, operation, market, destination or passenger-experience concept examined within cruise studies, specifically concerning solid waste.
Marine Pollution
A vessel, operation, market, destination or passenger-experience concept examined within cruise studies, specifically concerning marine pollution.
Green Shipping
A vessel, operation, market, destination or passenger-experience concept examined within cruise studies, specifically concerning green shipping.
Cruise Sales
A vessel, operation, market, destination or passenger-experience concept examined within cruise studies, specifically concerning cruise sales.
Hospitality Services
Organized activities delivered to meet user or customer needs relating to hospitality.
Cruise Management
The coordinated planning, organization and control of cruise resources, people and operations.
Onboard Activities
A vessel, operation, market, destination or passenger-experience concept examined within cruise studies, specifically concerning onboard activities.
Port Cities
Urban destinations or settlements characterized by port.
Shore Excursions
A vessel, operation, market, destination or passenger-experience concept examined within cruise studies, specifically concerning shore excursions.
Port Governance
The institutions, rules and stakeholder processes through which port is directed and held accountable.
Smart Ports
Forms of ports enhanced by connected data, sensors and adaptive digital technologies.
Port Infrastructure
The physical, organizational and digital facilities required to support port.
Port Operations
The day-to-day processes, people and resources required to deliver port services or activities.
Marina Management
The coordinated planning, organization and control of marina resources, people and operations.
Ports of Call
A vessel, operation, market, destination or passenger-experience concept examined within cruise studies, specifically concerning ports of call.
Homeports
A vessel, operation, market, destination or passenger-experience concept examined within cruise studies, specifically concerning homeports.
Cruise Terminals
Passenger or cargo facilities that handle transfers and services associated with cruise.
Cruise Ports
Waterfront transport facilities serving vessels and passenger or cargo movements associated with cruise.
Ship Operations
The day-to-day processes, people and resources required to deliver ship services or activities.
Ship Design
The purposeful planning and creation of the form, function and user experience of ship.
Ship Technology
Technical knowledge, tools and systems used to enable or improve ship.
Passenger Vessels
A vessel, operation, market, destination or passenger-experience concept examined within cruise studies, specifically concerning passenger vessels.
Cruise Ships
Passenger vessels designed or operated for cruise.
World Cruises
Cruise travel, products or operations characterized by World.
Theme Cruises
Cruise travel, products or operations characterized by theme.
Boutique Cruises
Cruise travel, products or operations characterized by boutique.
Contemporary Cruises
Cruise travel, products or operations characterized by contemporary.
Premium Cruises
Cruise travel, products or operations characterized by premium.
Luxury Cruises
Cruise travel, products or operations characterized by luxury.
Polar Cruises
Cruise travel, products or operations characterized by polar.
Expedition Cruises
Cruise travel, products or operations characterized by expedition.
River Cruises
Cruise travel, products or operations characterized by river.
Ocean Cruises
Cruise travel, products or operations characterized by ocean.
Maritime Tourism
Tourism centred on maritime resources, activities, services or destination experiences.
Cruise Travel
Journeys undertaken for purposes or conditions associated with cruise.
Cruise Economy
The production, exchange, employment and value-generating activities associated with cruise.
Cruise Shipping
A vessel, operation, market, destination or passenger-experience concept examined within cruise studies, specifically concerning cruise shipping.
Cruise Destination
A place developed or recognized for visitor experiences associated with cruise.
Cruise Experience
The perceptions, emotions and interactions arising from a person's engagement with cruise.
Cruise Operations
The day-to-day processes, people and resources required to deliver cruise services or activities.
Cruise Industry
Businesses, workers and institutions involved in producing and delivering cruise goods or services.
Cruise Studies
An interdisciplinary field examining cruise travel, shipping, destinations, passengers, operations and impacts.
Destination Partnerships
Collaborative arrangements in which stakeholders share resources and responsibilities for destination.
Event Security
Policies, personnel and technologies used to protect event people, assets, systems and operations.
Hotel Security
Policies, personnel and technologies used to protect hotel people, assets, systems and operations.
Maritime Security
Policies, personnel and technologies used to protect maritime people, assets, systems and operations.
Tourism Security
Policies, personnel and technologies used to protect tourism people, assets, systems and operations.
Destination Security
Policies, personnel and technologies used to protect destination people, assets, systems and operations.
Visitor Safety
Measures used to prevent injury, accidents and harmful conditions in visitor.
Destination Recovery
The process of restoring destination functions and capacities after disruption or decline.
Destination Crisis Management
The coordinated planning, organization and control of destination crisis resources, people and operations.
Cruise Crisis Management
The coordinated planning, organization and control of cruise crisis resources, people and operations.
Airline Crisis Management
The coordinated planning, organization and control of airline crisis resources, people and operations.
Hotel Crisis Management
The coordinated planning, organization and control of hotel crisis resources, people and operations.
Climate-related Disasters
A hazard, capability or coordinated action relevant to tourism crisis preparedness, response and recovery, specifically concerning climate-related disasters.
Tourism Resilience
The capacity of tourism systems to anticipate, withstand, adapt to and recover from disruption.
Tourism Risk Management
The coordinated planning, organization and control of tourism risk resources, people and operations.
Tourism Crisis Management
The coordinated planning, organization and control of tourism crisis resources, people and operations.
Travel Decision-making
A psychological, social or decision-related concept used to explain tourist and consumer behaviour, specifically concerning travel decision-making.
Customer Satisfaction Index (CSI)
A composite measure used to compare or track defined dimensions of customer satisfaction.
Neuromarketing
A psychological, social or decision-related concept used to explain tourist and consumer behaviour, specifically concerning neuromarketing.
Customer Analytics
The use of data, metrics and analytical methods to describe, explain or predict customer.
Brand Equity
The fair distribution of access, opportunities, costs and benefits relating to brand.
Luxury Tourists
A psychological, social or decision-related concept used to explain tourist and consumer behaviour, specifically concerning luxury tourists.
Family Travel
Journeys undertaken for purposes or conditions associated with family.
Senior Tourists
A psychological, social or decision-related concept used to explain tourist and consumer behaviour, specifically concerning senior tourists.
Millennials
A psychological, social or decision-related concept used to explain tourist and consumer behaviour, specifically concerning millennials.
Generation Z
A psychological, social or decision-related concept used to explain tourist and consumer behaviour, specifically concerning generation z.
Demographic Segmentation
The division of demographic into groups sharing relevant characteristics for analysis or action.
Geographic Segmentation
The division of geographic into groups sharing relevant characteristics for analysis or action.
Behavioural Segmentation
The division of behavioural into groups sharing relevant characteristics for analysis or action.
Psychographic Segmentation
The division of psychographic into groups sharing relevant characteristics for analysis or action.
Gastronomy Experience
The perceptions, emotions and interactions arising from a person's engagement with gastronomy.
Heritage Consumption
A psychological, social or decision-related concept used to explain tourist and consumer behaviour, specifically concerning heritage consumption.
Destination Authenticity
A psychological, social or decision-related concept used to explain tourist and consumer behaviour, specifically concerning destination authenticity.
Cultural Values
A psychological, social or decision-related concept used to explain tourist and consumer behaviour, specifically concerning cultural values.
Cross-cultural Consumer Behaviour
The observable actions, choices and responses associated with cross-cultural consumer.
Slow Tourism
Tourism centred on slow resources, activities, services or destination experiences.
Green Consumer Behaviour
The observable actions, choices and responses associated with green consumer.
Customer Experience Management
The coordinated planning, organization and control of customer experience resources, people and operations.
Net Promoter Score (NPS)
A psychological, social or decision-related concept used to explain tourist and consumer behaviour, specifically concerning net promoter score.
Customer Lifetime Value (CLV)
The economic, social, cultural or experiential benefits attributed to customer lifetime.
Customer Retention
A psychological, social or decision-related concept used to explain tourist and consumer behaviour, specifically concerning customer retention.