Entries Awaiting Contribution
Total Hotel Revenue Management
A hotel revenue management approach that seeks to jointly optimize revenue from rooms, food and beverage, meetings and events, spas, wellness services, and other revenue-generating departments.
Hotel Intelligence Layer
A digital hotel architecture approach that integrates property management systems, guest data, artificial intelligence, agent-based systems, and connected hotel infrastructure within a shared decision-making and automation layer.
Hotel Technology Debt
A management concept describing the accumulated costs and constraints that outdated, fragmented, or inadequately integrated hotel technology systems impose on revenue, guest loyalty, data use, and operational efficiency over time.
Destination Hotel Restaurant
A hotel restaurant model with a distinctive gastronomic identity capable of attracting local customers and generating travel demand independently of the hotel’s accommodation services.
Longevity Hospitality
A hospitality approach that designs accommodation experiences to support long-term well-being through sleep, recovery, movement, nutrition, biometric assessment, and preventive wellness practices.
Branded Living
A development approach that applies the service, design, community, and operating standards of hospitality or lifestyle brands to residential properties and other long-term living assets.
Branded Office
A branded real estate model that applies the design, service, experience, and operating standards of a hospitality or lifestyle brand to commercial office properties.
Hospitality-Anchored Mixed-Use Development
A real estate development model in which hospitality functions connect residential, retail, wellness, office, and entertainment uses within a single integrated development.
Serviced Living
A medium- or long-term residential and accommodation model that integrates housing with hospitality services such as housekeeping, maintenance, concierge assistance, and shared facilities.
Hotelisation of Real Estate
A real estate and hospitality approach that applies hotel service standards, operating systems, and experience design to the management of residential, student housing, senior living, office, and mixed-use properties.
Fitness Portfolio
A recreational approach in which individuals combine different forms of movement and practices, such as running, Pilates, strength training, yoga, mobility, and recovery, according to their goals rather than relying on a single exercise type.
Longevity-Oriented Strength Training
A training approach that structures strength exercises around preserving muscle mass, mobility, bone health, and functional independence in later life rather than aesthetics or short-term performance.
Micro-Workout / Exercise Snack
An exercise approach based on short, structured sessions of physical activity distributed throughout the day, typically lasting from a few seconds to approximately 10 minutes.
Natural-Language Recreation Facility Booking
An AI-powered booking application that automatically creates reservations for sports grounds, park facilities, or recreation areas from natural-language instructions provided by users or staff.
Slow Food Travel Route
A gastronomic tourism route based on experiencing local biodiversity, traditional products, small-scale producers, markets, and culinary heritage along a defined itinerary.
Savory Matcha Application
A culinary approach that uses matcha as a source of colour, aroma, and vegetal flavour in savoury preparations such as hummus, butter, pasta dough, and pesto.
Perennial Eating
A sustainable food approach that encourages greater use of perennial plants, grains, and other edible species in culinary and dietary systems to reduce reliance on annual crops.
Artisanal Pickling
A culinary approach in which vegetables, fruits, or other food ingredients are pickled on a small scale using distinctive recipes and controlled acidification or fermentation methods.
Digitally Watermarked Food Packaging
A packaging technology that embeds visually imperceptible, machine-readable codes into packaging surfaces to enable automated sorting according to material type, usage history, and recycling category.
Connected Restaurant Equipment
A restaurant technology approach in which kitchen and service equipment transmit status, performance, and maintenance data to a central system through sensors, network connectivity, and management software.
AI-Powered Restaurant Operating System
A restaurant management system that uses a shared artificial intelligence infrastructure to monitor and optimise order taking, inventory, equipment, workforce, and customer interactions.
Omnichannel Restaurant Ordering System
A digital ordering approach that integrates orders from telephone, website, mobile application, kiosk, drive-through, and third-party channels within a shared menu, payment, and operational infrastructure.
Voice AI Restaurant Ordering
An AI-powered restaurant ordering application that recognises customer speech and automatically processes orders through telephone, drive-through, kiosk, or mobile channels.
Urban Exploration Tourism
A form of travel and recreation based on exploring abandoned, underused, industrial, or other urban spaces outside conventional tourist routes.
Daytrip Travel
A form of short-duration travel to nearby destinations or experiences that is completed within the same day without an overnight stay.
Luxury All-Inclusive Resort
A resort accommodation model that combines accommodation, food and beverages, recreation, and selected premium services within a single package price while maintaining high service standards.
Hotel Financial Anomaly Detection
A control practice that uses artificial intelligence to automatically identify unusual transactions, deviations, or error patterns in hotel accounting and financial data.
Hotel PMS API Readiness
A technology readiness concept describing the extent to which a hotel property management system can exchange data securely and effectively with external applications, artificial intelligence tools, and automation platforms.
Hospitality AI Use-Case Mapping
An assessment approach that systematically classifies the applications of artificial intelligence across hotel operations, distribution, revenue management, marketing, guest experience, and infrastructure.
App-Free Mobile Guest Journey
A digital service model that enables hotel guests to complete check-in, access digital keys and concierge services, order food and beverages, and check out through SMS, messaging platforms, or a browser without downloading a separate mobile application.
Self-Driving Hotel Network
A digital infrastructure approach in which a hotel’s wired and wireless networks use artificial intelligence to monitor themselves, predict problems, and automate operational adjustments.
Accounting for Tourism Transport Emissions
The measurement and reporting of greenhouse gas emissions associated with the modes of transport used in tourism travel.
Participatory Decision-Making in Tourism Planning
An approach in which residents, businesses, and other stakeholders contribute their views and proposals to tourism planning decisions.
Destination Crisis Early-Warning System
An information and decision-support system that monitors early signs of security, health, environmental, or infrastructure risks affecting a destination.
Tourism Economic Leakage
The outflow of income generated by tourist spending from a destination economy through imports, external ownership, or other payments.
Precarious Employment in Tourism
Employment in which tourism workers face uncertainty concerning job continuity, income, working conditions, or social protection.
Regulation of Short-Term Accommodation Rentals
The establishment of licensing, registration, oversight, and operating requirements for short-term property rentals by public authorities.
Earmarking Tourism Tax Revenue
The practice of allocating revenue from tourism-related taxes to specified destination services or infrastructure expenditure.
Public–Private Partnership in Destination Management
A model in which public bodies and private organisations share responsibilities for destination planning, promotion, or management.
Tourism Demand Nowcasting
A method of estimating current or near-term tourism demand using recent indicators such as reservation, transport, and search data.
Regional Tourism Satellite Account
An accounting framework for measuring tourism-related production, consumption, and employment in a regional economy.
Sharing Tourism Benefits with Residents
Policies and practices intended to ensure that the economic benefits of tourism reach people living in the destination.
Farm Income Diversification through Agritourism
An approach through which farmers supplement agricultural income by offering visits, accommodation, education, or experiential activities.
Inclusive Visitor Interpretation
An approach to communicating the meaning of a site or cultural asset through methods suited to visitors with different language, age, and accessibility needs. Field/Category: Heritage interpretation / inclusive tourism.
Accessible Last-Mile Tourism Transport
The provision of the final connection from a transport hub to accommodation or a visitor site in a way that accommodates different mobility needs.
Spatial Dispersal of Visitors
An approach to managing crowding by directing tourism activity towards different areas within a destination.
Monitoring Resident Sentiment toward Tourism
The regular measurement and assessment of destination residents’ views on the impacts of tourism.
Water Stress Management in Accommodation
An approach to reducing consumption and improving water efficiency in accommodation businesses located in areas with limited water resources.
Heat-Aware Tour Scheduling
The planning of tour times, routes, and activity durations with regard to the health effects of high temperatures.
Climate Adaptation Planning for Tourism Facilities
The process of preparing tourism facilities for rising temperatures, extreme weather, and other climate-related impacts.
Carrying Capacity of Island Destinations
An assessment of the level of visitation an island destination can accommodate without placing unacceptable pressure on its natural resources, infrastructure, and local life.
Co-Branding in Tourism
The joint use of brands by two or more tourism organisations or destinations in a shared product or promotional activity.
Customer Lifetime Value in Hospitality
An estimate of the total economic value a customer will generate over the course of their relationship with a hospitality business.
Pricing Ethics in Hotel Revenue Management
An approach to hotel pricing that considers transparency, fairness, and responsibility towards consumers.
Visitor Dispersal at Cruise Ports
The management of cruise passengers’ movement across port areas and different visitor sites within a destination.
Sustainable Procurement in Hotels
An approach to selecting and purchasing hotel goods and services with regard to their environmental and social impacts.
Tourism Entrepreneurship Ecosystem
The network of businesses, investors, institutions, knowledge sources, and support structures that influences the creation and growth of tourism ventures.
Digital Capability of Tourism SMEs
The capacity of small and medium-sized tourism enterprises to select, use, and integrate digital tools into their operations.
OTA Dependency in Accommodation
A situation in which an accommodation business relies heavily on online travel agencies for reservations and sales.
Hotel Employee Experience
The totality of an employee’s interactions with a hotel organisation, from recruitment through daily work and professional development.
Destination Brand Architecture
An approach to organising the relationship between a destination’s principal brand and the brands of its subregions, products, and experiences.
Real-Time Visitor Flow Forecasting
The short-term prediction of visitor movements towards particular areas using current movement and crowding data.
Predictive Maintenance in Hotels
An approach that uses data from hotel equipment to anticipate faults and schedule maintenance accordingly.
Social Listening in Destination Management
The monitoring of visitors’ and residents’ online posts to understand views and trends relevant to destination management.
Accessible Immersive Heritage Interpretation
An approach to presenting cultural heritage through technologies such as augmented or virtual reality while accommodating different accessibility needs.
Blockchain Verification of Smart Tickets
The use of blockchain records to check the validity and transaction history of digital tickets.
Tourism Data Space
A digital environment in which tourism organisations share and use data under defined access and governance rules.
Destination Digital Twin
An updateable digital model that represents a destination’s physical spaces, infrastructure, and visitor movements using data.
Human–Robot Service Interaction
The interaction of service robots with customers and employees during the delivery of tourism or hospitality services.
AI Disclosure in Tourism Services
The practice of clearly informing customers when artificial intelligence is used to provide a tourism service.
Verification of AI Travel Recommendations
The assessment of AI-generated destination, transport, accommodation, and activity recommendations for accuracy and currency.
Multimodal Travel Experience Management
An approach to managing connections between different modes of transport and the passenger experience across a journey.
Sensory Tourism Experience Design
An approach to planning tourism experiences that considers sight, hearing, smell, taste, and touch.
Service Recovery in Tourism
Corrective actions taken after a tourism service failure to restore customer satisfaction and trust.
Conference Delegate Destination Experience
A conference delegate’s experience of a destination’s cultural, social, and tourism offerings outside the meeting programme.
Wellness Retreat Design
The design of a residential experience that combines rest, physical activity, and well-being practices within a defined programme and period.
Gastronomic Destination Branding
The use of a destination’s food culture, local products, and culinary experiences as distinguishing elements of its brand. Field/Category: Gastronomy tourism / destination marketing.
Screen Tourism Itinerary
A themed travel route designed around locations featured in films or television series.
Festival Visitor Flow Management
The regulation of festival attendees’ entry, movement within the venue, and exit with regard to safety and comfort.
Sport Event Destination Legacy
The economic, social, cultural, and physical effects that remain in a host destination after a sporting event has ended.
Urban Bioregional Recreation Planning
An approach that plans urban parks, natural habitats, walking routes, and recreation areas as a connected, accessible ecological landscape rather than as separate facilities.
Shade-Structure Placemaking
A park development approach in which shade structures, pavilions, and similar shelters are designed to support social gatherings, events, and revenue-generating activities as well as protection from the weather.
Naturalized Park Landscape Management
A recreation area management approach that reduces intensive lawn and ornamental plant maintenance in favor of native plants, meadows, rain gardens, and pollinator habitats.
Fitness Membership Churn Prediction
An AI-supported customer retention practice that analyzes gym members’ attendance and behavior data to identify their risk of ending their memberships in advance.
Youth Gym Induction Program
A structured introductory program that teaches young gym users exercise technique, equipment use, training volume, and gym etiquette to support safe participation.
Neurological Aquatic Wellness
An inclusive wellness program that combines aquatic exercise, cognitive stimulation, and social interaction for people living with dementia, Parkinson’s disease, or similar neurological conditions.
AI-Powered Tennis Training
A tennis training practice in which AI and robotic systems personalize ball delivery, stroke repetition, performance data, and training feedback.
Outdoor Fitness Infrastructure Planning
A public recreation approach that plans the location and accessibility of outdoor exercise equipment together with shade, water, signage, maintenance, and nearby recreational amenities.
Culturally Sensitive Food Waste Management
A restaurant management approach that seeks to reduce food waste by taking tourists’ cultural eating habits, portion expectations, and ordering behavior into account.
Food Recovery and Redistribution
A food waste reduction practice in which safe, nutritious food that would otherwise be discarded is collected and redistributed for human consumption under appropriate safety and quality conditions.
Food Waste Measurement
A sustainable food management practice based on measuring, recording, and reporting food waste by quantity, source, and stage of the process using standardized methods.
Restaurant as a Third Place
An approach in which a restaurant, café, or bar serves as a regular space for socializing, community building, and everyday gatherings outside the home and workplace.
Whole-Ingredient Cooking
A culinary approach that uses parts of animal or plant ingredients that are traditionally discarded or underused to create flavors and develop dishes.
Next-Generation Fermentation
A fermentation approach that combines biotechnology, controlled microbial processes, and culinary design to develop new food structures, textures, flavors, or functional properties.
Enhanced QR Food Traceability
A traceability practice that uses dynamic QR codes to provide consumers and supply chain participants with information about a food product’s origin, ingredients, production process, sustainability, and safety.
Intelligent Food Packaging
Sensor- or indicator-based packaging technology that detects changes in food quality, freshness, or environmental conditions and communicates that information to users or digital systems.
Community-Owned Visitor Economy
A tourism development model in which ownership and management of tourism businesses, infrastructure, and economic benefits remain with local communities. Field/Category
Travel Rewards Optimization
The systematic accumulation and use of points, miles, loyalty benefits, and card rewards to reduce travel costs or improve the level of service received.
Shared-Room Accommodation
A budget accommodation model in which guests who do not know one another or have made separate bookings share the same bedroom.